Green Packet Berhad is an international technology company founded in Silicon Valley, USA listed on the Main Board of Bursa Malaysia Securities Berhad. Our headquarters is now based in Petaling Jaya, Selangor.
We are a developer and integrator of solutions and value added services (VAS) for the telecommunications sector. Leveraging and enhancing our capabilities, Green Packet through our subsidiary, Packet One Networks (Malaysia) Sdn Bhd or P1 - Malaysia's first and leading WiMAX telecommunication company - is leading the way in transforming Malaysia into a regional and global WiMAX hub.
At Green Packet, we do not only produce quality products and services, we develop highly talented people as well. People who journey with us on this unprecedented growth will experience a new level of personal enrichment, supported by a fun collaborative work team and a conducive work environment.
Nurturing and preserving a set of core values, we focus on delivering exceptional results through teamwork, innovatively and passionately, delighting our customers each time and every time.
Share our ambitions and vision. Join our united team!
Senior Solution Engineer
Responsibilities:
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Deploy, test and troubleshoot Green Packet's server and client software solutions at customer premises. |
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Perform field testing according to customer requirements. |
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Develop acceptance test plans and conduct acceptance testing with customer to achieve acceptance sign off. |
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Conduct training to customers after successful deployment and acceptance. |
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Provide post launch technical support to customers in accordance with SLA. |
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Provide documentation and user manual on deployed server and client software solution. |
Requirements:
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Candidate must possess at least a Bachelor's Degree or Professional Degree in Engineering (Electronic/Computer Science/Telecomm. |
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At least 3 years of experience in the following: |
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* Server and client software field testing and deployment in telecommunications environment. |
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* Windows, Macintosh and Linux operating systems (Android, Symbian and Windows Mobile knowledge would be an added advantage). |
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* Remote/on-site troubleshooting and providing technical support. |
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Good communication and inter-personal skills when interacting with customers and team members. |
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Test Plan creation, maintenance and execution experience from solution specification. |
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Excellent documentation skills. |
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Willing to travel regionally and internationally. |
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