Green Packet Berhad is an international technology company founded in Silicon Valley, USA listed on the Main Board of Bursa Malaysia Securities Berhad. Our headquarters is now based in Petaling Jaya, Selangor.
We are a developer and integrator of solutions and value added services (VAS) for the telecommunications sector. Leveraging and enhancing our capabilities, Green Packet through our subsidiary, Packet One Networks (Malaysia) Sdn Bhd or P1 - Malaysia's first and leading WiMAX telecommunication company - is leading the way in transforming Malaysia into a regional and global WiMAX hub.
At Green Packet, we do not only produce quality products and services, we develop highly talented people as well. People who journey with us on this unprecedented growth will experience a new level of personal enrichment, supported by a fun collaborative work team and a conducive work environment.
Nurturing and preserving a set of core values, we focus on delivering exceptional results through teamwork, innovatively and passionately, delighting our customers each time and every time.
Share our ambitions and vision. Join our united team!
Operation System & Support Manager
Responsibilities:
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To develop and manage the overall day-to-day operations of the company OSS Operations supervision of the overall OSS Team. |
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Making sure all company OSS Systems are in the highest availability. |
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Manage and making sure all projects implementation are coordinated and within the timelines and budgets. |
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Responsible to coordinate and define activities related to network care. |
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Responsible to define responsibilities and follow their performance. |
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Builds and maintain relationships with peers, associates, and representatives internal and external to the organization. |
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Prepare network daily, weekly monthly report. |
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Coordinates training requirements / implementation. |
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Monitors process results M&P's, maintenance and routines. |
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Identifies staff imbalance, recommends solutions and implements changes as appropriate using current corporate guidelines and labor. |
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Manages the allocation of necessary resources (staff, tools, equipment, etc). |
Requirements:
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Candidate must possess at least a Bachelor's Degree in Engineering (Electrical/Electronic), Computer Science / IT or equivalent. |
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At least 6 year - 8 yrs working experience in OSS Environment. |
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Any of the Professional Certification is a plus point and will be given priorities : CCNA, CCNP, CCIE, MCP, MCSE, RHCE, CNE,. |
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ITIL Certification is a must. |
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Familiar with : any NMS and Performance Management Tools : Solarwinds, OPManager, HP OpenView, IBM Netcool, IBM Proviso, CA Spectrum/E-Health, OSI NetExpert, EMC SMART, Applications Manager, Netflow Traffic Analyzer, Network Configuration Management. |
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Familiar with: any industry widely used Ticketing System / Service Desk. |
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Familiar with : any of the following Operating System: Windows 2000, 2003, Redhat Linux, SUN Solaris. |
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Familiar with: IP v4/v6m DNS/DHCP, Proxy and Firewall Configuration. |
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Exposed to any of the following Management Protocol : SNMP, MIB, OID, COBRA, JMS/XML, Q3, SOAP. |
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Technical background in IT / Telecommunication's 2G / 3G / WIFI / WIMAX Technologies are added advantages and will be given priorities. |
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Excellent Oral and Writing in English and have a very firm decision making. |
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